PRIVACY POLICY
Melvolente is committed to protecting your privacy and information collected by us is only used for the purposes of selling and delivering our products to you. We collect information necessary to complete your order or to contact you regarding the status of your order. The information we collect includes your name, phone number, email address, shipping address, and billing address. In some cases, you may provide personal information to us about another person, such as when you purchase a gift card for someone and request that we deliver it to that person, when you share Site content or send a message to a friend through a Site or otherwise, or when you decide to ship products you purchase to someone else. In such cases, you represent that you have the authorization of such person to provide us with such information.
MELVOLENTE INC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes
WHAT WE COLLECT
We may collect the following information:
– Name.
– contact information including email address.
– demographic information such as address and post-code
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
WHAT WE DO WITH THE INFORMATION WE GATHER
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
– to notify you of products or special offers that may be of interest to you
– to serve website content to you
– to send you information by post or email.
You can contact us at any time in email and on 30 days’ notice at your request we shall stop marketing to you. We will not release your personal details to any company outside of MELVOLENTE except in a limited range of circumstances which we have detailed below. If you wish to unsubscribe from receiving promotional emails or direct mail from MELVOLENTE ‘Unsubscribe’ on any of our sent emails or emails us at [email protected] inserting “Unsubscribe” as the subject Please ensure that you also include the email address that you wish to be unsubscribed (if it is not the email address that you send the email from), your full name and your full postal address.
COOKIES
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies.
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites
Our cookies help us:
-Make our website work as you’d expect
-Offer you free access to services/content
-Improve the speed/security of the site
-Allow you to share pages with social networks like Facebook
-Continuously improve our website for you
-Make our marketing more efficient via tracking site behaviour (ultimately helping us to offer the -service we do at the price we do)
We do not use cookies to:
-Collect any personally identifiable information (without your express permission)
-Collect any sensitive information (without your express permission)
-Pass personally identifiable data to third parties
-Pay sales commissions
SHARING YOUR INFORMATION
We may share your information with selected third parties including business partners, suppliers and sub-contractors for the performance of any contract we enter into with you advertisers and advertising networks that require the data to select and serve relevant adverts to you and others, analytics and search engine providers that assist us in the improvement and optimization of our site, and credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
Your personal information may be passed to third parties in the following instances: in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets, if MELVOLENTE or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets, if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply these Terms and other agreements, or to protect the rights, property, or safety of MELVOLENTE, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Your personal information may be used by Customer Service to enable us to process your order, or if any further information is required
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
– Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
– If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing to us or clicking the unsubscribe link on the newsletters.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
DATA PROTECTION
We will only use the information that we collect about you lawfully (in accordance with the data protection act, 1998). We will not email you in the future unless you have given us your consent. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
